Reservation Policy
  • Security Deposit is due within 7 days of receipt of Rental Agreement to confirm a reservation.
  • Guest Registration Form is due within 24 hours via Fax 805.618.2938 or E-mail your Reservation Specialist.
  • Our Policy does not allow us to “hold” properties without a Security Deposit
  • Final Payment is due Ninety (90) days prior to arrival
  • We NOW accept MC and VISA for Rental Payments
  • We also accept wire transfers, checks and cashiers checks.
Cancellation Policy
  • Prior to Ninety (90) days fully refundable less 15% Admin Fee
  • Inside Ninety (90) days non-refundable unless property re-rented for same amount to another party. For special circumstances, dates may be changed based on availability.
  • 15% cancellation fee will apply.
Fees
  • Cleaning Fees vary from $125 to $500 depending upon house and length of stay
  • Pool Heating additional on select properties especially during winter months
  • Longer Term Rentals require weekly housekeeping
  • Longer Term Rentals require additional security deposit
  • Our Pet Friendly properties have a daily pet fee of $20.  Some also have weight limits.
  • County TOT 10% and City TOT is 12% for stays less than 31 days.
Security Deposit
  • 7 Days of More – $5,000
  • All properties have a 7 night minimum
  • 30+ Days – $10,000
  • Refundable within 14 days
  • Held by Homeowner on select properties
  • Extra Deposit Required for Pets – $500 – $1000 – Refundable upon Inspection
Check In / Check Out Procedures
  • Check In – 4:00 P.M.
  • Check Out – 11:00 A.M.
  • Times may be flexible depending upon availability
  • Late check-out available for additional fee
General Policies
  • All properties are Non Smoking
  • No Pets or Visiting Pets except on select properties. Additional daily pet fee is $20 per Pet.  Pet Policy enforced.
  • Each Property has maximum occupancy limitations. All homes are equipped with starter supplies of basic essentials in kitchen, baths, and laundry rooms.
  • Property Owner is responsible for occupancy tax for rentals less than 31 days.
  • An ADDITIONAL Fee will be charged for hosting private dinner parties, cocktail receptions or any kind of celebration in which the maximum number of house guests is exceeded.
  • It is our policy not to rent to groups of adults under the age of 40
  • All Summer rentals require a one week minimum
  • SBER properties are NOT available for Weddings or Events